Privacy Policy
This Privacy Policy explains how Cabaia collects, uses, stores, and protects customer information when you visit our website, place an order, contact support, subscribe to email marketing, or use our online services.
Last updated: March 18, 2026Information We Collect
Cabaia may collect information you provide directly to us and information collected automatically when you use our website.
- Contact details, such as your name, email address, billing address, and delivery address.
- Order details, including products purchased, order number, transaction status, and customer service history.
- Account information, such as login details or preferences if you create an account.
- Communication details, such as messages sent to customer service or through a contact form.
- Website usage information, such as pages viewed, browsing actions, device information, and cookie data.
How We Use Information
Cabaia uses customer information to operate the website, process orders, provide support, improve the shopping experience, and communicate with customers.
- To process, confirm, manage, and deliver customer orders.
- To respond to customer service requests, product questions, account help, returns, and exchanges.
- To provide order updates, transactional messages, and important service notices.
- To improve website performance, product presentation, and customer experience.
- To help detect, prevent, or address fraud, misuse, security issues, or technical problems.
- To send marketing emails when you have subscribed or provided permission to receive them.
Order Processing
When you place an order with Cabaia, we use the information you provide to confirm your purchase, process payment, prepare your order, communicate order updates, and provide customer support.
Order-related information may include your name, contact details, delivery details, purchased items, payment status, and related customer service messages.
Payment Information
Cabaia uses PayPal, Stripe, and credit card payment processing to help complete purchases securely. Payment details are handled by the applicable payment processor during checkout.
Cabaia does not need to store full credit card numbers to process your order. Payment processors may collect and process payment information according to their own privacy and security practices.
Cookies and Analytics
Cabaia uses cookies and analytics tracking to support website functionality, understand how customers use the site, improve performance, and create a smoother shopping experience.
- Essential cookies may help the website remember cart activity, checkout steps, and basic preferences.
- Analytics cookies may help us understand page visits, browsing patterns, and website performance.
- Preference cookies may help remember choices you make while browsing.
- Marketing-related cookies may help measure campaigns or personalize website content where applicable.
You can adjust cookie settings through your browser. Some website features may not work properly if certain cookies are disabled.
Email Marketing
If you subscribe to Cabaia email marketing, we may use your email address to send newsletters, product updates, promotions, and other marketing messages.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at [email protected]. Transactional emails related to orders or customer service may still be sent when necessary.
Service Providers
Cabaia may share limited information with service providers that help operate the website, process payments, fulfill orders, provide customer support, analyze website performance, or send approved communications.
These service providers are only given information needed to perform their services and are expected to handle customer information responsibly.
Data Security
Cabaia takes reasonable steps to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.
No online system can be guaranteed to be completely secure. Customers should protect their account login details and avoid sending sensitive payment information through email or contact forms.
Data Retention
Cabaia keeps customer information for as long as reasonably needed to process orders, provide customer support, maintain business records, comply with applicable obligations, resolve disputes, and improve our services.
When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate.
