Contact Us
Need help with your Cabaia order, delivery, return, exchange, product choice, or account? Send our support team a message and we will help you find the right next step.
How to reach Cabaia
For customer support, email us at:
Our usual response time is 24–48 hours. We review each message carefully so we can provide helpful, accurate support.
What to include in your message
To help us assist you faster, please include the details that match your request.
- Your full name and the email address used at checkout.
- Your order number, if your question is about an order.
- A clear description of what you need help with.
- Photos, item names, or screenshots if they help explain the issue.
- Your preferred solution, such as order help, return guidance, exchange support, or product information.
How we can help
Order support
Contact us if you need help reviewing an order, checking order details, or correcting information after purchase.
Shipping support
Reach out with delivery questions, shipping updates, or concerns about a package connected to your order.
Returns & exchanges
We can help you understand return or exchange steps and what information is needed to review your request.
Product questions
Ask us about Cabaia products, sizes, colors, features, or item details before or after placing an order.
Account help
Message us if you need assistance with account access, order information, or customer details.
General support
Not sure where your question fits? Send it anyway, and our support team will guide you.